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Case Study: From Solo Practice to 28-Therapist Powerhouse

Patient acquisition and retention are critical factors in the success of small mental health practices. However, developing effective marketing strategies, maintaining consistent online presence, and attracting ideal clients can be overwhelming without specialized expertise.

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This case study explores how small behavioral health practices can leverage these specialized marketing services to connect with more patients and streamline their business development efforts.

 

The Challenge

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Many small mental health practices face significant marketing challenges that limit their growth potential. Practitioners often lack the time, expertise, and resources to develop effective digital marketing strategies while maintaining quality patient care. Generic marketing approaches fail to resonate with potential clients seeking mental health services, leading to poor conversion rates and wasted advertising spend. Without consistent online presence and targeted outreach, practices struggle to build trust with their community and attract their ideal client demographic. For small practices with limited budgets, competing against larger facilities and established practices becomes increasingly difficult.

Case Study: Circle In A Square Counseling’s Transformation with Social B Psych

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Circle In A Square Counseling, a private therapy practice in Lacey, Washington, started as a solo practitioner struggling to attract consistent new patients despite providing excellent care to the BIPOC, Military, and LGBTQIA+ communities. The founder spent countless hours trying to manage social media, create content, and develop marketing materials, taking valuable time away from patient care. Their DIY marketing efforts resulted in inconsistent messaging and poor online visibility, making it impossible to scale beyond a single provider.
 

Social B Psych's Solution
 

Social B Psych developed a comprehensive growth-focused marketing strategy:

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  • Advanced SEO optimization targeting specialized therapy services for underserved communities

  • Strategic Google Ads campaigns designed to capture high-intent searches for virtual therapy

  • Sophisticated referral email marketing system to build professional partnerships

  • Coordinated social media campaigns highlighting their specialized expertise

  • Scalable content marketing strategy that could support multiple providers

 

Results After Partnership
 

  • Practice expanded from 1 to 28 therapists through sustained growth and demand

  • Daily flow of new patient inquiries via website 

  • New patient inquiries increased by 65% through targeted advertising campaigns reaching individuals actively seeking virtual therapy services

  • Social media presence grew with consistent, professionally-created content that resonated with their target communities. The strategy was not to accumulate likes or followers, but to show consistency in content across marketing channels. 

  • Administrative time spent on marketing decreased by 85%, allowing the owner to focus entirely on practice expansion and therapist recruitment

  • Practice revenue increased exponentially to support a team 28 times larger than the original solo practice
     

The practice transformed from a struggling solo operation to a recognized leader in providing culturally competent mental health services. Their consistent, professional marketing presence established them as the trusted resource for specialized therapy services across Washington state and beyond.
 

"Social B Psych didn't just help us grow—they made our vision of serving underrepresented communities at scale a reality. From one therapist to 28, our impact has been life-changing." - Juanita Evans, Owner Circle In A Square Counseling 

 

The Social B Psych Advantage

Social B Psych's success stems from their unique understanding that behavioral health marketing requires a different approach than generic healthcare marketing. Our team recognizes the sensitivity required when reaching individuals seeking mental health support and creates campaigns that build trust rather than simply drive clicks.

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Our comprehensive onboarding process includes a marketing assessment, strategic onboarding session, and detailed strategy presentation before implementation begins. This ensures every campaign aligns with the practice's values, target demographic, and growth objectives.

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Social B Psych's specialized marketing solutions are transforming how small mental health practices connect with their communities and grow their patient base. By combining behavioral health expertise with proven digital marketing strategies, practices can achieve sustainable growth while maintaining the quality care their patients deserve. The results speak for themselves: more patients, better outcomes, and strategic marketing that actually works.

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For mental health practitioners ready to focus on what they do best—helping patients—while leaving the marketing to behavioral health experts, Social B Psych offers a proven path to practice growth and community impact.

Run your practice, and let us Generate New Business

For just $299, your clients can really start to connect with your marketing.

And once that happens, we can discuss customizing things even more. 

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